We encourage and support our customers to get involved in helping us to improve our services, and we work with involved customers to ensure that their input feeds through into the decision making structure of the company. By encouraging and supporting customer involvement it is our aim to improve and monitor the company’s continuous improvement and to improve our neighbourhoods and build communities.
Seven Locks Housing has a varied menu of options for involvement which gives all customers the opportunity to get involved at a level that suits their commitment, interest and capacity. It allows customers to choose to be involved in informal consultation and activities and formal participation.