Corporate Strategy
Our Mission:
We aim to meet the needs of our existing and future customers by providing a continually improving and quality housing service
Our Values:
To keep customers central to all we do
To treat erveryone with respect and to value diversity in all we do
To practise fairness, openness, honesty and integrity in all we do
To combine business excellence with social responsibility in all we do
To promote environmental sustainability in all we do
To encourage creativity, innovation and use of initiative in all we do
To listen, learn and improve in all we do
To be accountable and accept responsibility for all we do
To celebrate success in all we do
Our Vision:
To deliver the promises made to tenants in the Formal Consultation Document, on time and within budget
To provide continually improving housing and related services that meet the needs and expectations of customers
To increase the supply of quality affordable homes
To support vibrant communities
To practise business excellence and improve cost efficiencies in all we do
To have a reputation as a first-class employer
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