Looking To The Future

 

Work has already begun on delivering the transfer promises made to tenants for improvements to homes and services.

We have made great progress in delivering our promise of 60 new affordable homes within five years of transfer. Seven new properties have been completed and handed over and a further thirty are under development in Kibworth.

Tenants, Board members and staff are currently involved in a comprehensive process for the selection of contractors for the modernisation programme. This process is designed to ensure quality is at the heart of our selection and that the contractors can evidence experience and excellence in their delivery and in customer care

At the beginning of 2008 we will be undertaking a fundamental review of all aspects of our customer services. This will ensure we have everything we need in place to deliver to excellence in customer services when we move into our new accommodation later in 2008.

 

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